Terms and Conditions
- You are making a booking with the Retreat directly.
- Please review the booking and cancellation policies for the bookings. In case you make a change or cancel the booking, the cancellation penalties specified may apply.
- You may be asked to furnish the form of payment and identification proofs during check-in.
- Other inclusions not listed as a part of this booking may be chargeable.
Cancellation Rules
- If cancellation is done 7 or more days prior to arrival, then the full amount will be refunded.
- If cancellation is done between 5 - 7 days of arrival, then 50% of the booking amount will be charged.
- If cancellation is done within 5 days of arrival, then the full amount will be charged.
- If no show, then the full amount will be charged.
Privacy Policy
This privacy policy sets out how we use and protect any information that the guest gives us when he uses this website.
- We are committed to ensuring that the guest's privacy is protected. Should we ask the visitor/guest to provide certain information by which they can be identified when using this website, then the visitor/guest can be assured that it will only be used in accordance with this privacy strategy.
- We at The Dukes Retreat, Khandala, are committed to the privacy of everyone who accesses our website. www.thedukesretreat.com only collects personal data about the visitor/guest as needed to provide them with outstanding service, and to help process their request or provide them with information.
Important Points to Remember:
- The Dukes Retreat does not use sales or booking agents.
- We are not liable for any fraudulent bookings.
- Do not share personal details or make payments to unknown agents or websites.